Triadic Advocacy Work

نویسندگان

چکیده

Scholars of street-level bureaucracy and institutional research focus primarily on the relationships between advocates their larger bureaucratic social systems, assuming that have little need to satisfy beneficiaries. We find otherwise in our two-year ethnographic study public defenders advocating for disadvantaged clients interactions with district attorneys. In analysis 82 advocacy opportunities, we demonstrate that, when existing systems put beneficiaries at a disadvantage, may be concerned about managing fraught addition navigating barriers within systems. further show tension two; ironically, engaging work behalf can lead beneficiary mistrust. As result, engage triadic work—managing impressions while also influencing powerful actors system these same Understanding process by which navigate this is critical understanding outcomes. By reconceptualizing as among advocate, system, rather than dyadic advocate paper develops new theory how attempt garner benefits advance rights opportunities disadvantaged.

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ژورنال

عنوان ژورنال: Organization Science

سال: 2023

ISSN: ['1526-5455', '1047-7039']

DOI: https://doi.org/10.1287/orsc.2022.1588